Official Documents

Privacy Policy mee44
Data Protection & Member Security

At mee44, we take our responsibility to protect every piece of personal information you entrust to us seriously. This Privacy Policy clearly explains how your data is collected, used, and safeguarded.

Updated: 1 January 2026 SSL 256-bit Protected
mee44 Privacy Commitment

We do not sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent. Your data belongs to you.

Please Read Before Use

By using the mee44 platform, you agree to the collection and use of information as described in this Privacy Policy. Please read the entire document carefully.

The mee44 Way Protecting Your Data

Six core data protection principles that underpin the mee44 platform's information security system.

256-bit SSL Encryption

All data transmitted between your device and mee44's servers is protected with industry-grade 256-bit SSL encryption, ensuring no third party can intercept or read your information.

Secure & Isolated Servers

Member personal data is stored on secured servers isolated from public networks. Only authorised personnel may access this information through a multi-layered authentication system.

No Data Sales

Mee44 has never and will never sell or rent your personal data to any third party for commercial purposes. Your privacy is a fundamental right that we respect without reservation.

Strict Access Control

Access to member personal data is strictly controlled through a two-factor authentication system and comprehensive audit logs. Every data access is recorded and continuously monitored by our security team.

Right to Data Erasure

You have the right to request deletion of your personal data from mee44 systems at any time, subject to certain legal retention requirements. Your request will be processed within 30 days.

Standards Compliance

The mee44 Privacy Policy is designed to meet international data protection standards. We continuously update our security procedures in line with the latest technological developments and regulations.

01Introduction

Welcome to the mee44 Privacy Policy. This document is the official agreement between you as a member and the mee44 platform regarding how we handle your personal information. mee44 is a trusted online entertainment platform in Malaysia, operating under the highest security and ethical standards in the industry.

This Privacy Policy applies to all information collected through the mee44.org website, our mobile app, and any official communication channels we operate. It covers the registration process, platform usage, financial transactions, customer support communications, and all other interactions between you and mee44.

At mee44, we believe privacy is more than a legal obligation — it is the foundation of the trust you place in us. Since the platform was established in 2018, protecting member data has always been our top priority. Every decision we make regarding data management puts your interests and security first.

Policy Acceptance

By registering or using the mee44 platform, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please contact us before continuing to use the platform.


02Data Collected

Mee44 collects various types of personal information for different purposes. The following are the main categories of data we collect from our members:

Identity & Account Information:

  • Full name as stated in your official identification document
  • Date of birth and identification number (for age verification and KYC)
  • Active email address used for platform communications
  • Mobile phone number registered in your name
  • Encrypted username and password

Financial Information:

  • Bank account number or digital wallet for deposit and withdrawal purposes
  • Records of deposit and withdrawal transactions and betting history
  • Details of payment methods used (DuitNow, FPX, Touch 'n Go, GrabPay, Boost)

Technical & Usage Information:

  • IP address, web browser type, and device operating system
  • Login data including time, date, and approximate location
  • Records of gaming activity and platform usage patterns
  • Cookie data and other tracking technologies (as described in Section 5)

KYC Verification Documents:

  • A copy of your MyKad, passport, or other valid identification document
  • Proof of address such as a utility bill or recent bank statement
  • Additional documents that may be required for verification of large withdrawals
Minimum Data Collection

Mee44 only collects data necessary for the stated purposes. We do not collect irrelevant or excessive information beyond what is required for our operations and legal compliance.


03How Your Data Is Used

Every piece of information we collect is used for a clear and lawful purpose. mee44 uses your personal data for the following purposes:

Purpose of Use Data Type Legal Basis
Identity Verification & KYC Identity, official documents Legal obligation
Transaction processing Finance, bank account Contract performance
Customer support Identity, communications Legitimate interest
Security & fraud prevention Technical, activity logs Legitimate interest
Promotional communications Email, phone Your consent
Platform improvement Technical, usage Legitimate interest
Regulatory compliance All categories Legal obligation

We do not use your data to make automated decisions that have legal or equivalent effects without human intervention. Every important decision regarding your account will be reviewed directly by our team.


04Data Sharing With Third Parties

Mee44 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, there are limited situations in which we may need to share certain information:

  • Payment Service Providers: To process deposits and withdrawals, we need to share the necessary transaction information with the payment providers we use, such as FPX operators, DuitNow, and digital wallets.
  • Third-Party KYC Services: Our identity verification process uses approved third-party services and complies with the highest security standards.
  • Authorities & Regulatory Bodies: mee44 will disclose the required information when mandated by law, court order, or a legitimate request from the relevant authorities.
  • Technology Infrastructure Providers: Our server and cybersecurity service providers may have limited access to data for strictly technical purposes only.
  • Group Sharing: Within the mee44 group's operations, affiliated companies may access data necessary for risk management and compliance purposes.

All third parties we engage are bound by strict data protection agreements and are not permitted to use your information for any purpose other than what has been agreed upon.

International Data Transfers

Where data needs to be transferred internationally, mee44 ensures protection equivalent to local standards through appropriate data transfer agreements and recognised safeguard mechanisms.


05Cookies & Tracking Technologies

The mee44 platform uses cookies and similar tracking technologies to enhance your user experience and keep your account secure. Below are the types of cookies we use:

  • Essential Cookies (Required): These cookies are required for core platform functions such as login session authentication, security, and transaction integrity. They cannot be disabled as the platform will not function properly without them.
  • Performance Cookies: Collecting information about how you use the platform, such as the most frequently visited pages and error messages received, to help us improve website performance.
  • Functional Cookies: Allows the platform to remember your preferences such as language, display settings, and login details to make future visits easier.
  • Analytics Cookies: We use analytics tools to understand aggregate usage patterns for platform improvement purposes. This data is not directly linked to your personal identity.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality and user experience of the mee44 platform.


06Data Security

Mee44 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Our security systems include:

  • Data encryption in transit using TLS 1.3 and 256-bit SSL protocols
  • Data encryption at rest in the database using the AES-256 algorithm
  • Role-based access control (RBAC) with mandatory two-factor authentication for all staff
  • 24/7 security monitoring by a dedicated cybersecurity team
  • Regular penetration testing by independent third-party security firms
  • Regular data backups and periodically tested disaster recovery procedures
  • Mandatory security awareness training for all staff who handle data
Data Breach Notification

In the event of any data breach that may affect your rights or freedoms, mee44 is committed to notifying you within the timeframe required by applicable law and taking immediate action to mitigate any harm.


07Your Rights as a Member

As a mee44 member, you have the following rights regarding your personal data. We are committed to facilitating the exercise of these rights without unnecessary obstacles:

Right of Access

You have the right to obtain a copy of all personal data we hold about you within 30 days of your request.

Right to Rectification

You may request correction of any inaccurate or incomplete information in our records at any time.

Right to Erasure

You have the right to request deletion of your personal data, subject to certain legal retention requirements.

Right to Restriction of Processing

You may request that we restrict the use of your data in certain situations, such as when the accuracy of the data is in dispute.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another provider.

Right to Object

You may object to the processing of your data for direct marketing purposes or where processing is based on our legitimate interests.

How to Exercise Your Rights

To exercise any of the above rights, please contact our Data Protection Officer via 24/7 Live Chat or email at [email protected]. We will process your request within 30 business days from the date of receipt.

08Data Retention Period

Mee44 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations. Our general data retention guidelines are as follows:

  • Active Account Data: For as long as your account is active and for the stipulated period following account closure.
  • Financial Transaction Records: Minimum 7 years from the transaction date, in line with Malaysia's financial legal requirements.
  • KYC Documents: For the duration of the active account plus 5 years after account closure for anti-money laundering compliance purposes.
  • Activity & Security Logs: Up to 2 years for fraud detection and security analysis purposes.
  • Customer Support Communications: Up to 3 years after your last interaction for service reference and improvement.

Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered. We conduct periodic data retention reviews to ensure no data is stored beyond the required period.


09Third-Party Links & Services

The mee44 platform may contain links or integrations with third-party services such as payment providers, game suppliers, and customer support platforms. It is important that you understand the following:

  • Mee44 is not responsible for the privacy practices of third parties, who maintain their own privacy policies and data management procedures.
  • We recommend that you read the Privacy Policy of any third-party service you access through the mee44 platform.
  • The game providers we work with may collect certain data related to gaming activity for the purposes of game fairness and fraud detection.
  • All payment providers integrated with mee44 comply with the strict Payment Card Industry Data Security Standard (PCI DSS).
Third-Party Responsibilities

All of mee44's technology and service partners are carefully selected and required to sign a Data Processing Agreement that sets out their responsibilities in protecting our members' information.


10Changes to the Privacy Policy

Mee44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technological developments, or new legal requirements. When we make material changes, we will:

  • Updating the "Last Updated" date at the top of this page
  • Sending email notifications to all registered members about significant changes
  • Displaying a clear notice on the platform when you log in for the first time after changes
  • In cases of significant changes requiring fresh consent, we will request your confirmation before proceeding with processing.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the mee44 platform after any changes take effect will be considered acceptance of the revised Privacy Policy.


11Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we strongly encourage you to contact us. The mee44 Data Protection Team is ready to assist you.

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform
  • Email: [email protected] — we respond within 24 business hours
  • Response Time: General enquiries within 24 hours; data rights requests within 30 working days
We Are Here for You

The mee44 support team is trained to handle all privacy-related inquiries with full professionalism and confidentiality. Every complaint is taken seriously and resolved transparently.

Question Common About Privacy

Answers to the most common questions asked by mee44 members regarding data protection and privacy.

Absolutely not. mee44 never sells, rents, or discloses members' personal data to any third party for marketing or commercial purposes. We only share necessary information with selected service providers such as payment providers and KYC services, and only when required by law. All third parties we engage are bound by strict data protection agreements.

You may request a copy of your personal data by contacting the mee44 support team via 24/7 Live Chat or by emailing [email protected]. State your request clearly and include the required identity verification details. We will process your request and provide a data report within 30 business days from the date of receipt.

When your account is closed, mee44 will retain certain data as required by applicable law — primarily financial transaction records (minimum 7 years) and KYC documents (5 years) to meet anti-money laundering compliance obligations. Data not required by law will be securely deleted. You may contact us to learn more about the specific data retained after account closure.

Yes, the security of your financial information is our top priority. mee44 uses 256-bit SSL encryption for all transactions and partners with payment providers that comply with PCI DSS security standards. We do not store full card details in our systems — all payment processing is handled through secure, trusted payment gateways. Deposits and withdrawals via DuitNow, FPX, Touch 'n Go, GrabPay, and Boost are all protected with additional layers of security.

Yes, you may withdraw your consent to receive marketing communications at any time. You can do so by clicking the "unsubscribe" link in any promotional email we send, or by contacting our support team via Live Chat or email. Your request will be actioned within 5 working days. Please note that withdrawing marketing consent does not affect important account-related communications such as transaction notifications and security alerts.

mee44 employs a multi-layered security approach that includes end-to-end encryption, next-generation firewalls, real-time intrusion detection systems, and 24/7 monitoring by our cybersecurity team. We conduct regular security assessments, including penetration testing by independent experts. In addition, all staff who handle data undergo mandatory security training and are bound by strict confidentiality agreements. Through this robust combination of technology and procedures, the risk of data breaches is minimised as far as possible.
Join mee44 with Confidence

Your Data Is Safe. Start Playing Now.

Mee44 is built as an online entertainment platform that is not only fun, but also safe and transparent. With a robust Privacy Policy in place, you can play with peace of mind, free from the risk of your personal data being misused.

  • 256-bit SSL encryption for every transaction
  • Your data is not sold to any third party.
  • Full control over your personal information
  • 24/7 customer support for any privacy concerns
  • Trusted by members across Malaysia since 2018

SSL 256-bit

Highest-level encryption

No Data Sales

Your privacy is protected

24/7 Support

Always here to help

Trusted

In Malaysia since 2018

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